Shipping policy

1. PROCESSING&SHIPPING

Chinesecalligraphyart partners with international shipping companies like SF Express, EMS, DHL & UPS to offer three types of shipping methods: Free Shipping & Express Shipping. Yet, for orders over $89, we even provide Free Express Shipping which dispatches your order in about 4-9 business days!

  • The shipping cost is calculated at checkout, depending on the shipping destination or shipping method you choose.

 

Free Shipping is more cost-effective than Express Shipping, but of course slower. If you cannot wait for that long for your parcel to arrive, please feel free to choose our Express Shipping or Expedited Shipping, which is more expensive but much faster. Or, place an order over $89, you will get Express Shipping for Free!

 

Most of item will be shipped out in 1-3 business days. Some may take longer if your order includes popular items experiencing stock availability issues, so some orders might take between 3-6 business days to process.

 

Shipping times will be affected during public holidays or shopping seasons; manufacturers and couriers will limit their operations at these times. This is out of our control. Normal service resumes immediately after each holiday or peak season.

 

Your local customs office may require additional documents and time to clear your package, which may also delay the estimated delivery time.

 

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

2. COUNTRIES WE SHIP TO

Chinesecalligraphyart ships worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We cooperate with DHL and EMS, who have a tremendous reputation in the logistics industry, to ensure your package arrives at your destination safely and securely. 

3. PARCEL TRACKING

A shipping confirmation email will be sent to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.

4. CUSTOMS DUTY

Some countries require customs duty. The customs policies differ among different countries. Once the parcel reaches the destination country, any customs or import duties that might occur should be paid by the recipient.